Safaricom Ethiopia is seeking qualified and passionate professionals to join its dynamic team in Addis Ababa. As one of the fastest-growing telecom companies in Ethiopia, Safaricom Ethiopia is backed by an international consortium including Vodafone Group, Safaricom PLC, Vodacom Group, Sumitomo Corporation (one of the largest global trading and investment companies), and British International Investment (BII) – the UK’s development finance institution and impact investor.
This is your opportunity to join a forward-thinking company that values innovation, customer-centricity, and professional excellence.
Available Positions & Requirements
1. IT Business Analyst
Required Qualifications:
- Bachelor’s Degree in Science, Computer Science, Engineering, or Business-related field.
- Minimum 2 years’ experience with databases, applications, infrastructure, cloud, development, enterprise architecture, and system design.
- Professional experience in Business Analysis (CBAP, IIBA) and software development lifecycle in agile (SAFe, Scrum) and waterfall methodologies.
- Ability to create complex technical roadmaps and work with third-party suppliers.
- Strong telecom knowledge, including VAS, Charging, CRM, and Digital Services.
Place of Work: Addis Ababa
2. IT Solutions Architect
Required Qualifications:
- Degree in Science, Computer Science, Engineering, or Business.
- At least 2 years’ broad technical experience including system design, enterprise and solutions architecture.
- Experience as a developer, systems engineer, or delivery lead preferred.
- Strong telecom knowledge and the ability to influence and guide stakeholders.
Place of Work: Addis Ababa
3. Facility Lead (Internal/External)
Required Qualifications:
- Degree in Property & Facilities Management or Business-related field.
- Over 6 years’ post-graduation experience, including at least 3 years in a supervisory or managerial role.
- Strong organizational, administrative, and communication skills.
- Expertise in vendor management, service level agreements, and safety compliance.
Place of Work: Addis Ababa
4. Senior Manager: MPESA Finance (Internal/External)
Required Qualifications:
- Business/IT-related degree.
- Qualified Accountant with CPA (K)/ACCA/CIMA/ACA.
- 5–8 years’ post-qualification experience in financial services, specifically mobile money.
- Proven track record in digitalization, process simplification, and automation.
Place of Work: Addis Ababa
5. Executive Head of Department – Financial Business Partnering – Commercial (Internal/External)
Required Qualifications:
- Degree in Accounting, Economics, or Finance.
- Minimum 8 years’ experience in commercial finance within telecom or similar sectors.
- 10 years’ experience in various finance functions including management accounting, forecasting, planning, and operations.
- Excellent commercial acumen and leadership skills.
Place of Work: Addis Ababa
6. Specialist Customer Value Management (CVM) Development and Operations
Required Qualifications:
- Bachelor’s Degree in Computer Science, Information Systems, or related field.
- Minimum 3 years’ experience in data development, ETL workflows, or campaign platform operations.
- Expertise in SQL/PLSQL, Kubernetes, Docker, CI/CD tools, cloud platforms (AWS, Azure, GCP), and automation scripting.
- Familiarity with big data technologies and telecom customer lifecycle management is a plus.
Place of Work: Addis Ababa
7. Specialist: Business Intelligence Development and Operations
Required Qualifications:
- BSc/BA in Computer Science, Information Technology, Engineering, or related field.
- Experience in data warehouse design, dimensional modelling, OLAP, and ETL frameworks.
- Familiarity with BI tools such as Microsoft Power BI, SSRS, and SSIS.
- Strong problem-solving skills and initiative.
Place of Work: Addis Ababa
How to Apply
If you meet the qualifications for any of the above positions, please follow the steps below:
- Update your candidate profile on the Safaricom Ethiopia Career Portal.
- Select the job position you are applying for and click “Apply”.
- Attach your updated resume/CV.
Important Notes:
- Incomplete applications will not be considered.
- Only shortlisted candidates will be contacted.
- Communication will be made via email only.
- Submit only one application – multiple submissions will result in disqualification.
Application Deadline: August 18, 2025
