Haile Hotels and Resorts Group – inspired by the legendary Ethiopian long-distance runner Major Haile Gebreselassie and his iconic phrase "It is Possible!" – is a fast-growing hospitality brand that is redefining the hotel industry across Ethiopia and East Africa.
Our vision is to become the leading indigenous hotel chain developer and operator in East Africa. We are currently hiring for the following positions.
Position 1: Guest Service Agent (Receptionist)
Qualification:
- BA Degree in Hotel/Tourism Management or related social science fields.
Key Responsibilities:
- Welcome, check-in, and check-out guests.
- Handle guest complaints and address guest relations issues.
- Provide proactive customer service to ensure maximum room revenue and guest satisfaction.
Location: Addis Ababa
Position 2: General Maintenance Technician
Qualification:
- Level IV or higher in Mechanical/Electrical/Electromechanical or related fields.
Key Responsibilities:
- Maintain all equipment in excellent working condition.
- Complete maintenance work orders on time, following hotel standard procedures.
Location: Addis Ababa
Position 3: Engineering Supervisor
Qualification:
- Level IV or above in General Maintenance or Mechanical/Electrical Engineering.
- Relevant hotel engineering experience is required.
Key Responsibilities:
- Oversee day-to-day maintenance, operations, and repairs of the hotel.
Location: Addis Ababa
Position 4: Bartender
Qualification:
- Level IV or above in Hotel Operation/Hotel & Tourism Management with bar-related technical training certificates.
Key Responsibilities:
- Prepare and serve drinks professionally and efficiently.
- Interact with customers, take orders, and provide beverage recommendations.
- Maintain a clean and organized bar area to ensure guest satisfaction.
Location: Addis Ababa
Deadline: 1 August 2025
How to Apply
Qualified candidates are encouraged to send their application and CV to:
📧 careers@haileresorts.com
Or apply in person at Haile Hotels and Resorts Group (HHRG) HR Office, located at Lamberet – Marathon Building, 2nd floor.